Comprehensive Contact Management
The Odoo contact management system is more than just an address book. This module allows centralized management of all business partners, including customers and suppliers, in one place. You can easily classify contacts, assign them to different groups, and link them with other Odoo modules like CRM or Sales. This not only simplifies daily work but also gives you a full view of your business relationships and operations.
Integrations in all system
One of the greatest advantages of this module is its integration with the CRM, sales, repairs, helpdesk and other modules. All contacts entered into the system become accessible in the Odoo system, allowing you to track customer’s journey from the first interaction to the closing of a deal. This means that all customer information, from emails to the details of the last conversation, is at your fingertips. Such smooth contact management not only improves service quality but also helps manage sales processes efficiently.
Additional Features and Segmentation
Odoo leidžia lengvai priskirti kontaktams papildomą informaciją, tokią kaip klientų lojalumo programos, pirkimo įpročiai, kredito limitai ir kita. Naudodamiesi šiomis galimybėmis, galite segmentuoti savo kontaktų bazę, kurti individualias rinkodaros kampanijas ir teikti suasmenintas paslaugas. Segmentacija leidžia geriau suprasti klientų poreikius ir paruošti tikslines akcijas, didinančias lojalumą bei pardavimus.
Related contacts and adress
Odoo supports using related contacts, additional employees or difrent adresses. All can be managed in one space