Repairs
Odoo remonto modulis yra nepamainomas įrankis bet kuriam verslui, kuris valdo techninę įrangą, garantinį aptarnavimą ar remonto paslaugas. Šis modulis leidžia paprastai ir efektyviai valdyti visą remonto procesą – nuo pradinio užsakymo iki sąskaitų išrašymo, garantinio aptarnavimo sprendimų ir darbo eigos stebėjimo. Integracija su kitais Odoo moduliais, kaip pardavimų užsakymai ar pagalbos tarnyba (Helpdesk), suteikia dar daugiau galimybių automatizuoti procesus. Įmonės, pasinaudodamos šia funkcionalia ERP sistema, gali sumažinti remonto išlaidas, sutrumpinti įrangos neveikimo laiką ir pagerinti klientų aptarnavimo kokybę.
Serial numbers, history
Repairs can be connected to the unique serial number of the repaired equipment. It allows to traceback all the actions that were made to the unit
Monitoring and Managing the Repair Process
With the Odoo repairs module, businesses can closely monitor and manage the entire repair lifecycle—from creating a repair order to completion. The module allows for detailed documentation of each repair stage, prioritizing tasks, and easily tracking ongoing repairs. This ensures that all repair tasks are completed on time and with the necessary details. The system also makes it easier to allocate workloads among technicians, ensuring all customer needs are met promptly.
Warranty Management and Reporting
The module also supports warranty management, allowing businesses to easily determine whether a repair falls under a warranty period and adjust service charges accordingly. This ensures that customers receive proper service without additional costs when the repair is covered by a warranty. Additionally, Odoo offers various reporting tools to help businesses analyze repair orders, costs, and other repair-related data. These reports provide insights into how to optimize repair processes and reduce expenses.
Spare parts
Odoo allows to register the spare parts used or items removed. The removed items are not allocated to the sales order, if it would be created
Invoicing Directly from Repair Orders
One of the standout features of the Odoo repairs module is its ability to automatically generate invoices directly from repair orders. When repair work is complete, the system allows for quick invoice creation with all the details about the services, parts used, and other repair-related resources. This not only reduces manual work but also helps prevent mistakes associated with manual invoicing. Additionally, the system makes it easy to track payments, ensuring both the company and customers have a clear understanding of the repair costs, leading to a transparent billing process.
Initiating Repairs through Sales Orders and Helpdesk
Odoo offers the flexibility to trigger repair processes not only directly but also through linked modules like Sales Orders or Helpdesk. This functionality is especially useful for companies that provide warranty or maintenance services since sales or helpdesk agents can directly create repair orders for customers using the same platform. As a result, all operations occur within one ERP system, ensuring smooth information flow between departments and a more efficient workflow.