Deeper, a leading innovator in sports and outdoor equipment, continually strives to meet the highest technological standards. Known not only for developing cutting-edge products but also for impressive achievements in the global market, Deeper recently faced a period of challenges. With increasing demands and expectations, it became necessary to review and update their business management system. The company that previously maintained this system could no longer meet these challenges, prompting Deeper to choose Devtouch! as a trusted partner to resolve issues and ensure smooth future growth.
System Overhaul – A New Beginning
Enterprise Resource Planning (ERP) systems are the backbone of modern businesses, ensuring that all processes – from sales to warehouse management – run smoothly and efficiently. Faced with growing challenges, Deeper decided it was crucial to realign their business management system to not only meet current demands but also support their future growth ambitions. The Devtouch! team conducted a comprehensive assessment of the Odoo v16 system and implemented critical modifications that restored the system's functionality and ensured that all processes were carried out consistently and without disruptions. After these adaptations, Deeper could once again fully trust their business management system, which is now not only stabilized but also optimized.
Business Process Optimization – Saving Time and Resources
System optimization is a cornerstone that helps companies efficiently manage their time and resources. The Devtouch! team implemented and enhanced several key modules that allowed Deeper to further optimize their operations. For example, the newly implemented manufacturing management system not only improved the quality of production processes but also reduced time expenditures. This system now allows for more precise production planning, real-time monitoring of each process stage, and timely responses to potential disruptions. This saves both time and financial resources that were previously allocated to unforeseen issues.
Global Marketplace Integrations
In today's business environment, it's essential not only to efficiently manage internal processes but also to ensure seamless integration with external systems. The Devtouch! team integrated Deeper with Amazon marketplaces worldwide and the Shopify platform. These integrations ensure that the movement of goods between the warehouse and end customers runs smoothly, and that the business management system maintains a constant connection with sales channels. This not only increases sales efficiency but also ensures smooth order fulfillment and customer service.
Warehouse Management Optimization
Effective warehouse management is a crucial factor in the success of any manufacturing company. The improvements made by Devtouch! to Deeper's warehouse management system enabled the company to better control inventory, automate stock replenishment processes, and reduce the risk of errors. This is especially important for a company operating in a global market, where timely and uninterrupted product supply is vital. Now, Deeper can more accurately forecast inventory needs, avoid overstocking, and thus save both physical and financial resources.
Product Repair Management System
Customer service is just as important as the sale of the product itself. The Devtouch! implemented product repair management system allowed Deeper to automate and optimize the management of warranty work processes. This reduced the administrative burden and ensured that customers received the necessary support quickly and efficiently. Automated features enable faster product repairs, optimized work distribution, and real-time monitoring of repair processes. This increases customer satisfaction and minimizes potential negative impacts on the brand.
UPS Shipping Module
Managing international shipments is a complex process, but the Devtouch! implemented UPS shipping module simplifies and automates this process. Deeper can now manage shipments quickly and accurately, reducing the likelihood of human error and saving time. This system ensures that shipments are delivered on time and without issues, keeping customers satisfied with fast service. The UPS module integrates with the rest of the business management system, ensuring that all shipments are smoothly tracked and managed from dispatch to delivery.
Future Vision – New Odoo Horizons
While Deeper currently uses an older version of Odoo, collaboration with Devtouch! has shown that the Odoo system has even more untapped potential. In the future, Deeper plans to transition to a newer version of Odoo, which will allow further expansion of business automation and increased operational efficiency. While the current system already meets their needs, the Devtouch! team has helped Deeper understand that continuous technological improvement is key to long-term success. The new versions of Odoo will provide even more opportunities to optimize manufacturing, sales, purchasing, and warehouse management processes, allowing the company to reach new heights.
Conclusion
The collaboration between Devtouch! and Deeper is an excellent example of how strategic business management system restructuring can yield tangible results. Stabilized, optimized, and enriched with new features, the Odoo system has become a solid foundation on which Deeper can continue to build its success story. With a clear vision for the future, which includes integrating newer Odoo versions, Deeper is well-prepared not only to face challenges but to overcome them, continuously improving its business processes and striving for new innovations.
